Our work in Duffryn: Check out some frequently asked questions about the work we're doing to improve heating and hot water supplies to our customers. Read more

Advice and support

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Anti-social behaviour

Our communities are generally great places to live, but there can be times when they are affected by anti-social behaviour (ASB).

Domestic abuse

No-one should have to experience domestic abuse. We are here to help you live safely in your home and Free From Fear.


Help and advice is available to people who are homeless or threatened with homelessness in Newport.

Universal credit

Universal credit (UC) is a single monthly payment of benefit for people in and out work. Find out how to receive it.

Advice on damp and mould

Get tips and advice for dealing with damp and mould and how to avoid it from appearing.

Rent arrears: #ThinkHomeFirst

The cost of living crisis is affecting everyone. We are here to support you with tips and advice on avoiding rent arrears.

Cost of living

The cost of living crisis is affecting everyone. You're not alone and we are here to support you.

Our Customer App

Download our new social rented customer app today, and access a range of our services at a time and place that suits you!