Water safety
We’ve put together some tips to help prevent the build-up of stagnant water in your hot and cold water systems.
Adjusting your boiler pressure
Watch our short video tutorial to learn how to top up your boiler pressure.
Bleeding your radiators
Take a look at our step-by-step video that shows you how to bleed your radiators.
Frozen condensate pipe
A step by step guide to help if your boiler's condensate pipe is frozen.
Boiler basics
A basic overview of your boiler to help you understand how it works.
Maintaining windows, locks, and hinges
Follow our tutorials on how to easily look after your windows, locks, and hinges in your home.
Using your radiator heating controls
Follow our video tutorial to understand how to use your radiator heating controls in your home.
How to reset your boiler
Follow our easy video tutorial on how to reset your boiler.
Setting your thermostat
Follow our video tutorial to find out how to use and set your room thermostat.
Using your heating programmer
Follow our video tutorial to know how to use your heating programmer in your home.
How to unblock your sink
Sink blockages can be a challenge to resolve when you're not sure what to do. If you have a sink blockage, follow our tutorial to resolve the problem quickly and safely.
Identifying and using your stop tap
If you need to turn the water off in your home for any reason, from stopping a leak to installing an appliance, you’ll need to know where to find your stop tap and how to use it.
Knowing your Worcester boiler
The boiler is an important part of your home, and we're here to explain your Worcester boiler. Although this boiler looks slightly different, it still operates in a similar way to other boilers.
Advice on damp and mould
Get tips and advice for dealing with damp and mould and how to avoid it from appearing.