Due to a system upgrade taking place this weekend, some customers may experience longer waiting times for calls to our Customer Service team, we apologise for any inconvenience and thank you for your patience.

Money advice

Budgeting

Budgeting is a system where you track your expenses to see how your money is spent over a set amount of time.

Changes to benefits

Do you need help understanding welfare reforms? Are you unsure how welfare reform changes will affect you?

Dealing with debt

The advice and information available to you when dealing with debt is different according to your circumstances. Help is available.

Budgeting loans

Budgeting loans can help with essential lump sum expenses that are difficult to allocate money for.

Universal credit

Universal Credit is a monthly benefit payment to help with living costs. You may be able to get it if you’re not working, cannot work, or on a low income.

Cost of living

We want to support you in living well in your home. As part of this, we have advice and information available to help you manage the rising cost of living.

Energy advice

Our energy team consists of seven advisors who are trained to provide you with information and advice on how to save money and energy in your home.

Think Home First

Managing your money with rising costs can be challenging, and falling into rent arrears can feel overwhelming. That's why we're here to help.

Funding for low-income households

If you are struggling to make ends meet, you could qualify for some financial support from a grant or fund.