Your new NCH App is here, making it easier to manage your home, your way

It’s here! Your new NCH App is ready to download. Bursting with brand new features, it’s easier than ever to manage your home, your way.

You said that you needed an easier way of getting in touch with us, booking repairs, and paying your rent. We're thrilled to announce the official launch of our NCH App, now available to all customers who social rent with Newport City Homes.

We've designed your new NCH App with you in mind, and it's here to make your life easier.

 

How will it help me?

Your free app helps you manage your home by having access to key services, 24/7.

At the touch of a button, you'll be able to see important information, anywhere and anytime.

You'll also be able to contact us, even when our customer service centre closes.

 

What are the key features?

Bursting with new features to make your life easier, the NCH App means you can:

Book, track, and reschedule routine repairs

You don't need to wait until Monday to contact our customer service team! Save time and book a routine repair, without calling or queuing on the phone. The NCH App has a live booking system, so you'll be able to see the latest appointments available. That means you can schedule a repair appointment at the best time for you.

Manage your rent

Make budgeting easier, starting with your rent! You'll be able to make rent payments, view charges, and keep track of payments you’ve made.

Get in touch

Chat with us direct and get group messages for important updates.

Stay connected with your community

You'll see what events are happening where you live, giving you the chance to sign up and get involved.

Important documents in one place

Stay in control and have all your important documents in the palm of your hand. You'll be able to see your tenancy agreement and other documents, where and when you need them.

Stay safe in your community

Report anti-social behaviour at the touch of a button, keeping you and your community safe.

 

Where can I get it?

Whether you're an Android or Apple user, the NCH App is available for download from Google Play or the Apple App Store.

When you contact us, we’ll need to know your full name, address and email address so that we can send you an activation code, and you'll get the code via email within 24 hours. You can start using your new NCH App immediately.

Don't have a Smartphone? No problem! You can access an online version of the App which offers all the same features.

 

Are you ready to join us on the NCH App? Download it today and contact us for your activation code. Get ready to start managing your home, your way!