This accessibility statement applies to the Newport City Homes website..

Using our website

We want as many people as possible to be able to use our website. For example, that means you should be able to:

  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software

We’ve made the website text as simple as possible to understand. We have also installed the Reachdeck Toolbar.

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most of our PDF and Word documents are not fully accessible to screen reader software

Using the ReachDeck Toolbar

Click on the round orange button (with the white translation icon) that can be seen in the bottom left corner of the website to launch the ReachDeck Toolbar.

You will see it launch in the top of your screen. Now click on the first ‘pointed finger’ icon on that toolbar and hover your mouse pointer over any text on our site to hear it read out loud.

How does the ReachDeck Toolbar help?

The ReachDeck Toolbar will help you to read and translate the content on our website. Its features include:

  • Text-to-speech: click on or select any text to hear it read aloud
  • Translation: translate content into over 100 languages
  • Text magnification: enlarge text and hear it read out loud
  • MP3 generation: convert selected text into an MP3 audio file
  • Screen mask: reduce glare with a tinted mask
  • Web page simplifier: remove clutter from the screen. Display only the main text.

Here’s the ReachDeck toolbar user guide for further guidance or watch their short video:

Feedback and more information

Customer feedback is important to us and we’re always looking for ways to improve the accessibility of our website. If you discover a part of our website that has been difficult to use, please tell us. You can complete our website comments form, or email

If you need information in a different format like an accessible PDF, large print or braille, or want to let us know about any other needs, please contact us and we’ll do our best to help.

If you have your own assistive device and need advice on using it, visit the Ability Net website for their 'how to’ guides.