These guidelines outline how we manage our social media channels, including any inappropriate comments posted by our followers.

We have a duty to make sure our social media pages are accepting community spaces with no offensive or discriminatory content.

We have the right to mute, hide or delete comments that contain inappropriate content, such as:

  • Swearing or offensive language
  • Discriminatory or abusive language
  • Publicly naming or sharing personal details of staff members or other residents
  • Spam and advertising
  • Fraudulent or false information spreading

Repeatedly posting comments that contain inappropriate content could lead to your account being blocked from the page.