We’re aware that some customers with a yahoo email address can’t get through to us on email. We’ve contacted yahoo to fix this issue and they’ve confirmed it’s caused by an issue on their side.
We don’t know how long it will take to fix this issue but in the meantime, you can contact us via the following methods:
NCH Connected: Our online customer only Facebook group.
Joining the group lets you have your say, get involved and get involved with your community from the comfort of your home.
Social media:
Our Facebook and Twitter accounts provide the latest news and information on our work.
You can also send us messages via Facebook Messenger or Twitter direct messaging.
Phone:
You can call us on 01633 381111, from 8.30am – 5pm, Monday to Friday.
Chat:
On our webpage www.newportcityhomes.com we have a chat function. This is available from 8.30am – 5pm, Monday to Friday
Use a different email address:
Alternatively, if email is your preferred method of contact, you can contact us by using a different email address until this issue has been fixed.