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At NCH, we know we have a responsibility to treat everyone equally, whether customer, colleague, or partner.

But for us, it goes much further.

Our strategic commitment to Equality, Diversity & Inclusion sets out the steps we’re taking to create an environment that’s equal and fair for all.

There’s a lot to do, but our EDI commitment, along with our commitments to Growth and Environmental Sustainability, will help us to meet the aims set out in our corporate strategy, NCH Strategy 2025.

Our EDI principles

  1. Data and information at the heart of our EDI Strategic Commitment
  2. Tackling bias in our established ways of working
  3. Create an environment that means everyone feels included and can thrive
  4. Enable clear and transparent decision making
  5. Work in partnership to meet our aims

Our EDI commitment

  1. We will increase representation across all levels
  2. We will publish EDI data
  3. We will be an anti-racist association
  4. We will remove inequalities in our services
  5. We will educate and engage
  6. We will build an inclusive culture

Image: 'Our commitment to you' in blue writing with six commitments listed underneath

We have clearly defined the steps we will take over the next two years to deliver on our promises.

Image: 'Our commitment to equality, diversity and inclusion' in blue text with three columns. First column - designing our future 2022. Throughout 2022, we'll create the building blocks for a sustainable future through education, gathering data and intelligence, reviewing our current ways of working and building our teams to be closer to our customers. Column two - building our inclusive future 2023. In 2023 we'll develop our plans based on data and take proactive steps to change the way we work, making sure we have processes and systems in place that will make a tangible difference to the lives of our customers and colleagues. 
Column three - living and working inclusively, 2024+. We have identified ongoing and long-term actions that will help us to adapt our culture, making sure that equality, diversity and inclusion is built into everything we do. 

You can read our strategic commitment to Equality, Diversity & Inclusion in full here.

If you would like to receive this information in a way that’s better for you, please contact us at communications@newportcityhomes.com.