Our Customers & Communities at the Heart report takes an in-depth look at the work we’re doing to support our customers and communities across the city, and our latest report is out now!  

Learn more about what we’ve been working on, including:  

🛠️ How we’re improving your repairs service  

💧 Our work in Duffryn  

🏡 Our new homes and regeneration activity across Newport 

💬 What our customer-led Scrutiny Partnership is focusing on this year  

 

👉 Take a look at the report here: NCH Customers and Communities at the Heart

Our Head of Customer Experience, Amit Tyagi, said: 

“Our latest report is a brilliant collection of the work we’ve been doing across our communities in Newport.  

“Our new Customer Voice strategy, which makes sure that our work involves and listens to our customers, is really taking shape, and you can see the impact this is having.   

“We’re continuing to learn and to listen, and we’d love to hear from any of our customers who’d like to be involved in helping us to shape our future work.”  

If you have any questions, or if you need a more accessible format, let us know at customer.engagement@newportcityhomes.com