Your home

Your Neighbourhood and Account Managers

• Who is my Neighbourhood Manager?
• Who is my Customer Account Manager?

Paying your rent

• Service charges

Our repairs service

• Aids and adaptations
• Alterations to social rent homes

Waste and recycling

• Fly-tipping

Home Contents Insurance

As your landlord we do not cover your contents as part of the tenancy agreement. It’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one.

Communal areas

• Communal areas and fire safety
• How we look after communal areas

Notice to Quit

Your contract

Your contract explains your rights and responsibilities as a customer of Newport City Homes.

Leaseholder homes

• Subletting your home
• Extending your lease
• Repairs to leasehold and shared ownership homes
• Alterations to leasehold and shared ownership homes
• Selling your home

Safety in your home

• Fire safety
• Sprinkler installation
• Smoke alarms
• Electrical safety
• Boiler and gas safety
• Carbon monoxide
• Asbestos