Covid 19: Service and advice update - We’re delivering our services in line with Welsh Government advice and guidelines. Read more

About us

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NCH Strategy 2025

NCH Strategy 2025 sets out our ambition and priorities for the next five years so we can continue to provide homes in communities where people want to live.

Customer service standards

Our customer service standards set out our promise to you, our residents, on how we will provide services that put you at the heart.

Our performance

Putting residents at the heart isn’t just something that we say, it’s something that we do. Here's how...

Our team

Meet our executive team that is ensuring we deliver our NCH Strategy 2025 and provide homes in communities where people want to live.

News

Here is the latest news from Newport City Homes. If you have any stories that we could publicise, get in touch!

Feedback and complaints

We always try to provide the best possible service to our residents. Sometimes though we may not meet your expectations.

Modern slavery statement

We aim to ensure that slavery and human trafficking is not taking place in our business or supply chains.

Find us

We deliver services to residents from our city centre office at 195 Upper Dock Street (opposite the bus station).