Following feedback from customers and colleagues, we've been working on our new notification reminders for when you book a repair with us.
From the 25 August, when you book a repair with us, you'll now get -
- A message shortly after you have booked a repair to confirm your booking. This will include the time and date of the repair
- A reminder message 24 hours before your repair appointment
- A message to confirm your new appointment should you need to re-arrange it
- A message when the operative is on their way to your property to complete your repair
This service will only work if we hold up to date contact details for you. To update your mobile, please contact our Customer Services team on:
✉️ enquiries@newportcityhomes.com
💻 www.newportcityhomes.com
💬 Message us on Facebook: @Newport City Homes
☎️ 01633 381 111