As we continue our work on the Duffryn District Heating System, we’ll need to switch off the heating and hot water for a short period.

To reduce the impact on you, this work has been planned to take place overnight. The network will be switched off at 9pm on Wednesday 21 February 2024 and will switch back on at 9am on Thursday 22 February 2024.

We’re here to help.

We want to support you as much as possible between these times. Please let us know immediately if you have any concerns or questions so we can help you.

We’re sorry for any inconvenience this might cause and we’re grateful for your patience at this time.

We’ll continue to provide further updates on the work as it progresses.

If you need to talk about the planned switch off or anything else relating to the Heat Network Replacement Project, please contact Richard Hiscox on 07562 435504. You can also email Richard.Hiscox@newportcityhomes.com

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