Information for Somerton residents
In recent years, we have carried out refurbishment work in Somerton, to try and improve the condition of some of our homes. We think that this may not have worked as well as we hoped it would, which is why we’re taking another look.
Q&A session with Sonia Furzland, our new Executive Director of Operations
Sonia Furzland, our new Executive Director of Operations joined us last month and is responsible for our maintenance and housing services teams. Later this month, Sonia will be taking questions from our customers in a Q&A session on our residents only NCH Connected group.
Our new social rent setting policy
This week, we have sent out letters to all our residents informing them of their rent charges for 2021/22. Some residents’ rent has been frozen or increased in line with our new affordability assessment.
Have you received a letter about work in your area?
If you have recently received a letter inviting you to an online session, you can register here.
Statement on Duffryn heating system
We’ve recently received some queries from residents about the Duffryn heating system. The information below explains how the heating system works and answers some questions we’ve received. If you have a question about the heating system that isn’t covered here, please get in touch with us and we’ll do all we can to help.
New city centre apartments will give aspiring homeowners a chance to get on the property ladder
Once home to the passport office in the centre of Newport, Olympia House has been transformed to provide a modern city centre apartment complex for buyers and renters alike.