Our Customer Service Standards: Delivering a better service for you
We know it’s crucial that we deliver the right service, in the right way, and at the right time. Last year, we reviewed our Customer Service Standards – and we’ve done it again in 2024.
How we achieved the Gwent Active Travel Charter
After nearly four years of effort and collaboration across departments, we are proud to announce that we have achieved the Gwent Active Travel Charter.
Need to chat? Nexus House opens next week for drop-ins and appointments
When one door closes, another one opens! Despite the closure of 195, we're excited to open the doors to Nexus House from 7 October 2024. The office will be open for drop-ins and appointments.
Newport Sudanese Community celebrate a new space in Pillgwenlly
On Monday 2 September, the Newport Sudanese Community Association celebrated a new era as they officially opened their new space in the heart of the City!
Sustainable energy solutions for new homes in Lliswerry
We’ve transformed the former Victoria Inn into modern apartments with sustainable energy solutions.
Men's Shed members using their skills for the good of the community
Members of Newport Men's Shed have been thanked by a city MP for using their "skills for the good of the community". Jessica Morden, MP for Newport East, chatted to the members during one of their sessions and looked around their workshop and tech shed.
