Our annual self evaluation report is an opportunity to share with you the strides we have made towards achieving our 2020 Vision.

Our self evaluation for 2019/20 concludes the final year of our 2020 Vision. This is a balanced evaluation of our performance and delivery against our strategic priorities and reflects on not just the last 12 months but the last five years. It helps us to plan for the future and to continue improving the services that matter the most to our residents.

This is how we think we’re doing. What do you think?

If you'd prefer to read about our progress against each priority, here's the full report.


Residents at the heart 
By listening to and engaging with our residents, 
we continue to improve the customer experience.
Read more

Investing in homes & neighbourhoods 
We continue to invest in communities and ensure our 
residents have 
safe, high quality and affordable homes.
Read more

Provide new homes 
We have an important role in tackling this housing crisis 
and we will maximise the supply of quality new homes 
and regenerate our communities.
Read more

Making a difference in our communities 
We support our residents and work in partnership to improve 
their health, wellbeing and employment prospects.
Read more

Strong & effective organisation 
We are continually learning and improving in order to 
make the most from our resources so that we can do more 
for our communities.
Read more


You can also see Welsh Government's regulatory judgement on us.

You can also visit the Housing Association Comparison Tool

Financial statements

Financial statements 2019-20

Financial statements 2018-19

Financial statements 2017-18

Financial statements 2016-17

Financial statements 2015-16

Financial statements 2014-15

You can submit your suggestions here

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