We deliver services to residents from our city centre office at 195 Upper Dock Street (opposite the bus station).



Opening hours

Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM

Digital services via web chat and [email protected] will be available until 6pm on Tuesday and Thursday.


There is ample parking in the surrounding area and there are excellent transport links.

Privately owned car parks

Parking permits

Head office

Our head office is at Nexus House, Mission Court, Newport, NP20 2DW. We do not deliver services for residents from our head office.

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