When one door closes, another one opens!
Despite the closure of 195, we're excited to open the doors to Nexus House from 7 October 2024. We're available for drop-ins every Tuesday from 1pm – 4pm and Friday from 10am – 1pm.
You’re also able to meet with us by making an appointment at any time during our opening hours.
Who do I need to contact to make an appointment?
If you can't make a drop-in session, please contact us to arrange an appointment using the NCH App or contacting your Neighbourhood Manager or Customer Account Manager. Please check our website for a full list of our office opening times.
Video: Getting to Nexus House?
Our head office is based in the city centre at Nexus House, Mission Court, NP20 2DW.
How else can I get in touch with you?
We've got plenty of ways you can keep in touch with us! Other than meeting us in person, you can also:
- Message us via the NCH App
- Get in touch with your Neighbourhood Manager or Customer Account Manager
- Call us on 01633 38 11 11
- Email us at enquiries@newportcityhomes.com
- You can also join our exclusive NCH Connected community on Facebook, a group for NCH customers only

Our offices
We have three office locations across the city. Find out where they are based and how and when you can visit us.
Find out more