The latest edition of our customer newsletter is now online.

Customers and Communities at the Heart is published and sent to customers twice-a-year. Our autumn/winter 2024 edition covers everything that we’ve been up to over the past few months to support you, your home and your community.

This latest edition includes:

  • The latest on our merger with Melin Homes, including ‘Our Customer Promise’ and introducing our Joint Customer Panel.
  • How we’re improving our repairs service
  • Highlights from our family fun day
  • Supporting the Newport Sudanese Community Association
  • New housing work beginning in Ringland


Our newsletter can be read on a mobile, tablet or laptop device. We’d love to hear what you think. If you have any feedback or questions, or if you need a more accessible format, please email customer.engagement@newportcityhomes.com.  

Customers and Communities at the Heart

Our customer newsletter that we publish twice a year. It shares updates on all of the work we’re doing to support our customers and communities across the city.

Find out more