Our Strategy 2025
Our Strategy 2025 sets out our ambition and priorities for the next five years so we can continue to provide homes in communities where people want to live.
Our Customer Service Standards
Our customer service standards set out our promise to you, our residents, on how we will provide services that put you at the heart.
Our board
The Board has 11 members who come from different backgrounds and bring a mix of skills and experiences needed to lead on the delivery of our strategy.
Our team
Our executive leadership team ensures we deliver our NCH Strategy 2025 and provide homes in communities where people want to live.
Our offices
We have three office locations across the city. Find out where they are based and how and when you can visit us.
Our Customer App
Download our new social rented customer app today, and access a range of our services at a time and place that suits you!
Merging with Melin Homes
Formed from the merger between Melin Homes and Newport City Homes on 1 April 2025. Your questions answered, and our latest Hedyn news.
News
The latest news from Newport City Homes, our customers, communities and colleagues.
Customers and Communities at the Heart
Our customer newsletter that we publish twice a year. It shares updates on all of the work we’re doing to support our customers and communities across the city.