Please be aware that our offices will be closed during the festive period. Our closing and reopening times are below – you’ll still be able to contact us if you need emergency support.
Christmas opening hours - @195
- Offices close at 1pm on Tuesday 24 December
- Offices reopen at 8.30am on Thursday 2 January
Christmas opening hours – Bettws and Ringland
- Offices close at 5pm on Friday 20 December
- Offices reopen at 8.30am on Friday 3 January
Out-of-hours support
Emergency support will be available by contacting our normal office number - 01633 381111.
What is an emergency repair?
An emergency repair is an issue that is likely to cause danger to your health or severe damage to your home. This could include flooding, electrical failure or full central heating break down in severe weather.
If you need an emergency repair over the holidays, we will make it safe the same day, and carry out any other work that's needed during regular working hours.
If you think your problem is an emergency, don’t wait to contact us. Call our emergency support number on 01633 381111 and let us know what’s wrong.
We’ll work to make sure your problem is resolved as quickly and as safely as we can.