Our social rent setting policy explains how we set our rent levels across all of our property types and how we comply with Welsh Government (WG) requirements on rent setting.

It applies to all residential homes, including both general needs and 55+ housing. It does not apply to rent setting for homes that are outside of WG’s social rent policy eg, market rent and intermediate rent homes.

This policy has been developed in accordance with the following Welsh social housing sector affordability principles:

  • Affordable: We will consider the total costs of renting homes and incomes to understand what is affordable for our customers, and ensure that customers have the greatest opportunity to sustain their tenancies and thrive
  • Sustainable: We will set rents that allow us to continue to provide high quality, safe, warm homes for the people who need them in the communities we serve
  • Engage: We will involve customers to develop and review our approach to rent setting, and inform our decisions on rents
  • Fair: We will work to ensure that rents and other charges are set fairly, and our homes and services represent value formoney
  • Accountable: We will be open, transparent, and accountable when we make decisions on rents

Download our Social Rent Setting Policy (PDF)

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Think Home First

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