It is important that we know what you think about us and the services we provide.

Every year we survey all of our residents (one quarter of our residents every three months) to understand your thoughts, feelings and opinions on us and what we do.

We use the information you give us to understand what we do well and what can be improved. The information provided through the surveys informs our priorities and shapes the services that we provide to you.

Star Survey Blog Image

Our STAR Customer Satisfaction Survey

Our regular STAR surveys are just one of the ways we ask you to tell us what you think about our services, how easy we are to deal with and how satisfied you are with us.

Find out more