You can pay your rent and other charges for your home or property in lots of different ways.

How to make a payment 

Direct debit
Direct Debit is the easiest and most convenient way of paying. 

If you'd like to pay your rent by Direct Debit, please contact us on 01633 381 111 and we can help you. 

A Direct Debit can be set up for any day of the month and for any frequency including weekly, fortnightly, monthly, four weekly and quarterly.

You can make credit or debit card payments anytime, 24 hours a day, 7 days a week on our website - click here  

NCH Portal
Log in to your customer account here. You will need to have your 10-digit account number ready. If you don't know your account number, contact us on 01633 381 111. 

Over the phone 
If you’d like to make a payment over the phone, just dial 01633 381 111 and select option one. You’ll need your 10-digit account number ready. 

Post office or PayPoint
If you make your payments at a post office or PayPoint outlet, you'll need to use your new card and scan the barcode each time you make a payment.

If you need a barcode card, call us on 01633 381111, or email our Customer Accounts team directly at [email protected]

If you'd like to talk about your payments, or if you're having any difficulties in paying your rent, your Customer Account Manager is here to help. To find out who your Customer Account Manager is, please click here


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