What’s happening?

Over recent months we have been looking at what work, if any, is required to improve some of our homes in the Shaftesbury area.

This applies to certain properties only, and a full list of addresses we have been looking at is listed below.

What addresses are we looking at?

  • Brynglas Drive – 67 – 81 (Odds)
  • Brynglas Court – 1 – 24 (All) and 26 – 32 (Evens)
  • Blaen-Y-Pant Crescent (numbers below)

(1A, 1B, 2A, 2B, 3A, 3B, 4A, 4B, 5A, 5B, 6A, 6B, 7A, 7B, 8A, 8B, 9A, 9B)

(11A, 11B, 13A, 13B, 15A, 15B)

(34A, 34B, 36A, 36B, 38A, 38B)

(40A, 40B, 46A, 46B, 48A, 48B)

(50A, 50B, 52A, 52B, 54A, 54B, 56A, 56B)


Information for your area

The homes we’re looking at in Shaftesbury are located in two areas.

We have listed these areas below – please click on your area for the latest information.




The story so far

The first part of our work took place between February and July this year. We engaged with residents in Brynglas and Blaen-y-pant who might be affected by any future work we carry out to understand how they felt about their home and community.

We took this feedback on board and developed a very early draft of what our future work could look like. We used these early plans to engage with the community in-depth and understand their views on the three options we have been considering:  

Option one: Take no action
One of our options was to not take any action. This means that we would not carry out any additional work in Shaftesbury outside of our normal planned maintenance schedule.

Option two: Refurbishment
Our second option was to focus on extensive refurbishment of existing properties. This would mean that existing NCH residents would need to move from their property in order for this work to be carried out.

Option three: Building new homes
This option explores demolishing existing homes and building new ones to benefit local residents and the wider community.


What option are we taking forward?

In looking at the options, we considered:

  • The results from the surveys we carried out, to highlight any issues which may need to be looked at
  • The options available, including the benefits and challenges this may present to the community and the potential costs
  • The views of the community and consultation responses from residents

Thank you to everyone who has been in touch to share your views, and to all those who responded to our non-statutory consultation.


What action will we be taking in Shaftesbury?

Having considered all of the available information, at this time we will not be taking any immediate action on any homes in Shaftesbury.

This means that the option we are taking forward is option one. Our ongoing repairs and maintenance programme will continue as normal, and we have written to all affected residents to inform them of this outcome.

We may review this decision again in the future.

Our commitment to sustainability means we may also carry out further investment work in the future to improve the energy efficiency of these homes to reduce our carbon footprint and reduce energy bills for our customers. If we do, we will write to all affected residents.  

If you are an NCH tenant, we will continue to carry out required repairs and health and safety checks as a responsible landlord.

If you are a leaseholder, we will continue to look after the external envelope of the building.

We truly appreciate the feedback received by the community during our work. If you have any further queries or you would like to speak to us directly, then please do not hesitate to get in touch.


Who can I talk to about this?

We understand that residents may have further questions about our work in Shaftesbury. There are several ways that you can get in touch with us.

Wesley Ford, Community Services Officer

[email protected]

01633 227614

E-mail our project team at [email protected]


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