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General Enquiries

Phone:01633 381111
Email:enquiries@newportcityhomes.com

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Newport City Homes
Nexus House, Mission Court,
Newport, NP20 2DW.

Opening hours

Monday - Thursday9.00am - 5.00pm
Friday9.00am - 4.30pm
Saturday & SundayClosed

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Complaints
Newport City Homes : Manage Your Home : Anti-Social Behaviour
Anti-Social Behaviour
ANTI-SOCIAL BEHAVIOUR (ASB)
Complaints of ASB are dealt with by our Tenancy Management Team. To report any incidents please complete the Incident Record below and we will get back to you as soon as possible.
(Copy of the leaflet can be found here)

 

ASB can include the following; loud music, verbal abuse, harassment or intimidation, threatening behaviour, drug dealing, physical violence, hate crime, fly tipping etc. (this list is not exhaustive).
 
There is however, a difference between ASB and behaviour that is simply annoying or irritating to you and this would generally not be classed as ASB and we may not be able to assist you. Such as; one off noise nuisance such as a party, children playing in the street, arguments between children, pets straying across gardens, household living noises such as flushing toilets, cooking smells, washing machines or babies crying or playing (again this list is not exhaustive).
 
We have an ASB Policy in place which details how we will help tackle complaints of ASB. You can ​download this here.

We work in partnership to tackle continued ASB with our partners in the Police, Council etc. You can download an incident report form here or complete the form below.

 

Alternatively contact the team by
 
phone on (01633) 381111
via Facebook at NewportCityH
through Twitter @NewportCityH.