Gas Cookers - Important Information
If you are a resident and own a gas cooker, we will carry out a visual inspection of this appliance, but please be aware that the maintenance and upkeep of your gas cooker is your responsibility.
To ensure that your cooker is working correctly and safely, you should have it inspected every 12 months by a Gas Safe registered engineer. It’s important that you don’t try to fit, fix or move gas appliances, such as your boiler or cooker, yourself. Visit www.gassaferegister.co.uk
or telephone 0800 408 5500 for information and advice on finding Gas Safe registered engineers.
The flame on your cooker should be crisp and blue. If the flame is lazy yellow or orange, you need to get your cooker checked immediately as it could be leaking carbon monoxide. Call the National Gas Emergency Service free on 0800 111 999.
When we inspect your gas appliances, we also check that your smoke alarms are working correctly.
Remember to test your smoke alarms every week and NEVER remove the batteries.
If you have a hard-wired smoke alarm, please let us know and we can arrange for a battery powered one to be installed in its place. For further information and advice about fire safety, including arranging a free home fire safety check, please visit www.southwales-fire.gov.uk.
Fire Safety Advice
We've put some guidelines together about fire safety advice:
If you would like to read more on our Fire Safety Guidlines to can download:
Safe Disposal of Damaged Energy Efficient Light Bulbs
When an energy efficient light bulb breaks, although it’s unlikely to cause harm, it is always best to minimise exposure to mercury and broken glass.
The best thing to do is to vacate the room and ventilate it for at least 15 minutes. Use rubber gloves to clean up, and put all particles and glass fragments in a plastic bag – don’t use a vacuum cleaner. Wipe the area with a damp cloth and add that cloth to the plastic bag.
All local councils have an obligation to make arrangements for the disposal of household hazardous waste at a civic amenity site or household waste recycling centre. The National Household Hazardous Waste Forum runs a website with details of these centres (search for chemaway), alternatively contact Newport City Council on (01633) 656656.
Electrical Safety - Ceiling Fans
You should not install an electric ceiling fan in your home before seeking advice from us. Ceiling fans can affect the performance of an open flue gas appliance, such as a gas fire, a gas fire and back boiler unit or a free-standing boiler. This could result in dangerous fumes being emitted into your home. Please call (01633) 381111 for information and advice before you install a ceiling fan.
We've put together some helpful tips to prevent the build-up of stagnant water in your hot and cold water systems over the summer.
If you are leaving your home overnight or going away on holiday, we advise to turn the cold water stop tap off. This controls the water coming into your home and turning it off will safeguard against accidental flooding.
Stop taps are usually fitted in a low level place and are usually near a sink unit, in an entrance hall or ground floor cupboard. Turn them off in a clockwise direction.
When you return home turn the stop tap on in an anti-clockwise direction, run your hot and cold taps for around three minutes to flush the system. If you have a shower, make sure that you let this run for three minutes before getting in.
Taps and Showers
Scale and sediment can build-up around the shower heads and taps. We advise that you remove scale from a shower head at least every three months.
Clean scale and sediment from taps by using a clean cloth and suitable scale remover. Please follow the maker's instructions and take any necessary precautions.
Please find below a copy our advice booklet about abestos safety.