To speak to somebody about a minor adaptation to your home, please contact us on (01633) 381111 and ask for the Adaptations team.
Minor adaptations can usually be carried out within two weeks.
To speak to somebody about a major adaptation to your home, please contact Newport City Council on (01633) 656656. They will arrange for an Occupational Therapist to carry out an assessment of your needs. Once this has been carried out, the Occupation Therapist will consider sending a referral to us, which will tell us which adaptations are most urgent, and we will prioritise requests using this information.
Major adaptations can take longer depending on the work required, the urgency of the adaptation and also the availability of funding.
What our residents think of the Adaptations service
Our Adaptations team has helped hundreds of residents enjoy their home with renewed comfort, this is what some of them had to say about their experience:
"I would like to take this opportunity to thank Newport City Homes for making my life around my house a lot more easy."
Mr Ashcroft, Alway
"My wife and I would like to thank your staff at Newport City Homes for the walk-in shower room.
This has made life so much easier for us both."
Mr & Mrs Jones, Ringland