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General Enquiries

Phone:01633 381111

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Newport City Homes
Nexus House, Mission Court,
Newport, NP20 2DW.

Opening hours

Monday - Thursday9.00am - 5.00pm
Friday9.00am - 4.30pm
Saturday & SundayClosed

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Newport City Homes : Find a Home : Home Options Newport
Home Options Newport

If you are looking to rent a home from us you will need to register with Home Options Newport (

Advertisements go out weekly and you must have an active application with Home Options Newport in order to bid for a property.
Information Station


Queries relating to your housing application, including banding levels, problems with bidding and changes of circumstances must be directed to Newport City Council at their Information Station (the old train station building at the top of town).
You can also:
  (01633) 656656
We will contact the successful bidder of a property within one month of the advert closing.  Due to the large amounts of applicants for properties we are unable to contact unsuccessful applicants.  Therefore if you have not heard about a property a month after the advert has closed you can assume that you were unsuccessful.  If you are unsuccessful we advise that you continue to bid on suitable properties until you are. 

In the first 12 months of your tenancy with us your main point of contact will be our Lettings team.  They are responsible for helping you to settle into your new tenancy.  If you have any changes in your circumstances that may affect your tenancy within this time you should contact the team to inform them. You can do this by:

    (01633) 381111                 

or call into Nexus House.